Last Updated: February 9th, 2024
Who we are
https://coloradospringshaildamagerepair.com
Business name: Lord of the Dings LLC
Contact Details:
Email Address: info@lordofthedings.com
Postal Address: P.O. Box 25624, Colorado Springs, CO, USA 80936
Telephone Number: +1(719)301-6512 CO or +1(480)256-8490 AZ
Lord of the Dings LLC understands the importance of your privacy. We are committed to respecting and protecting the personal and financial information of our clients. We provide this notice to explain what personal information we collect from our clients and how we use this information. We encourage you to regularly review this Privacy Policy as we may update or modify our practices from time to time, as appropriate, without prior notice.
What personal data we collect and why we collect it
When you fill out our contact form or you purchase our service and that service is provided to you, we ask you to provide your full name, billing address, phone number and email address. If you purchase our services you will also be required to provide VIN number, vehicle make, model number and vehicle year of manufacture. When you pay by credit card Lord of the Dings LLC uses Square to collect payment information and Square’s privacy policy can be found here. When you submit form for communications with Lord of the Dings LLC, Lord of the Dings LLC uses Hubspot and their privacy policy can be found here. When you click the book appointment button Lord of the Dings LLC uses Yocale and their privacy policy can be found here. When you fill out the Hubspot form or Yocale Booking Button that information will be imputed into the Mobiletechrx software for writing estimates and invoices and you can find their privacy policy here. Lord of the Dings LLC uses CCC for writing and handling estimates for insurance claims their privacy policy can be found here. When you send an email to Lord of the Dings LLC, we use google and their privacy policy can be found here.
Comments
If you decide to leave a comment in Google my business Lord of the Dings LLC may use your name and comment in our schema for web searches.
Media
When you upload a picture in the Hubspot form that picture will be held in the Hubspot data base and you can find their privacy policy here. When you upload a picture in the Yocale book appointment button their privacy policy can be found here. When insurance claims are handled through CCC all the pictures and information gets inputted into their system and you can find their privacy policy can be found here.
Contact forms
When you fill out the contact form we collect your full name, billing address, phone number, email address, VIN or Vehicle Identification number and media pictures. We will keep that information in Hubspot, Yocale and Mobiletechrx for the life of your vehicle if you purchase our service for warranty information. If you do not purchase our service it stays in Hubspot, Yocale and Mobiletechrx until you let us know you would like it deleted. We do not use your information for marketing purposes and we do not sell your information to anyone.
Cookies
This site collects cookies when you land on it. This website gets less than 100,000 views per month so it is not legally required to have a cookie banner in the state of Colorado.
Analytics
We use google analytics and their privacy policy can be found here. Cookies and other technologies used for analytics help collect data that allows services to understand how you interact with a particular service. These insights allow services to both improve content and build better features that enhance your experience.
Some cookies and other technologies help sites and apps understand how their visitors engage with their services. For example, Google Analytics uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. ‘_ga’, the main cookie used by Google Analytics, enables a service to distinguish one visitor from another and lasts for 2 years. Any site that implements Google Analytics, including Google services, uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.
Google services also use ‘NID’ and ‘ENID’ cookies on Google Search, and ‘VISITOR_INFO1_LIVE’ and ‘YEC’ cookies on YouTube, for analytics.
Who do we share your data with?
When you pay by credit card Lord of the Dings LLC uses Square to collect payment information and Square’s privacy policy can be found here. When you submit form for communications with Lord of the Dings LLC, Lord of the Dings LLC uses Hubspot and their privacy policy can be found here. Lord of the Dings LLC also uses Yocale and their privacy policy can be found here. When you fill out the Hubspot form or Yocale booking button that information will be imputed into the Mobiletechrx software for writing estimates and invoices and you can find their privacy policy here.
How long we retain your data?
We will only retain your Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for Information, we consider the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your Information, the purposes for which we process your Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
What rights you have over your data
You own all right, title, and interest in and to any data that we collect from you via your use of and interaction with the website form and input of data in mobiletechrx app, including data about the vehicles you repair, the type of repairs and your estimates and invoices for such repairs (“Data”).
Where your data is sent
This site is a managed hosting site with Godaddy. And Godaddy’s privacy policy can be found here.
Contact information
If you concerned about your privacy you can contact:
Jeremy
Email: info@lordofthedings.com
Postal Address: PO Box 25624, Colorado Springs, CO, USA 80936
Telephone Number: 1-719-301-6512
How we protect your data
We have put in place appropriate security measures to prevent your Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. These security measures include storing your Information on our secure servers behind firewalls and using encryption technology.
What data breach procedures we have in place
Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of the Information. You acknowledge and agree that you transmit it to us at your own risk, and that we are not responsible for circumvention of any privacy settings or security measures contained on the Website. However, we have put in place procedures to deal with any suspected Information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Children’s Privacy
This Website are not intended for children under the age of 13. No one under age 13 may provide any Information to the Website. We do not knowingly collect Information from children under 13. If you are under the age of 13, do not use or provide any Information on this Website. If we learn we have collected or received information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have collected Information from a child under the age of 13, please contact us at info@lordofthedings.com.
We will store your personal information and use it to contact you when necessary. We reserve the right to disclose your personal information where required by law to law enforcement or other government authorities. Apart from the disclosures described herein or required by law, Lord of the Dings LLC will not give or sell your personal information, including your email address to any other organization without your prior consent.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your Information:
- Request access to your Information.
- Request correction of the Information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your Information. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your Information.
- Request restriction of processing of your Information.
- Withdraw consent at any time where we are relying on consent to process your Information.
You will not have to pay a fee to access your Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Information (or to exercise any of your other rights). This is a security measure to ensure that Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Changes to this Privacy Policy
This is our entire Privacy Policy and it replaces any earlier version. We may change this Privacy Policy by posting a new version on the Website. If we make material changes to our practices regarding the collection, use and sharing of your Personal Information, we will notify you via e-mail to the email address you provide to us. We may change this privacy policy without prior notice or notifying anyone.
When we do change the Privacy Policy, we will also revise the “revised” date. Your continued use of the website after such date constitutes your agreement to this Privacy Policy and any updates.